rodent042
06-19-2007, 08:01 AM
Just placed my second order with these folks and I have to say they are the flat-out BEST, most professional and courteous company I have ever dealt with on the internet. That is not something that I would say lightly.
Items are shipped Priority mail immediately after payment if possible. I had my items 2 days after my order was placed.
If it ain't in stock you are notified as soon as possible (A LOT of companies should take a lesson here!)
1 incorrect item was shipped. Mistakes happen just like any other company. Nobody is perfect. The difference is I got a telephone call from a real person who spoke clear English. He apologized and shipped me the correct part with a shipping label. No waiting for returning the other item and no hassle over me paying for their screw-up!
Their prices may not be the cheapest out there but their service is worth a few extra bucks.
http://www.republiccycle.com
Items are shipped Priority mail immediately after payment if possible. I had my items 2 days after my order was placed.
If it ain't in stock you are notified as soon as possible (A LOT of companies should take a lesson here!)
1 incorrect item was shipped. Mistakes happen just like any other company. Nobody is perfect. The difference is I got a telephone call from a real person who spoke clear English. He apologized and shipped me the correct part with a shipping label. No waiting for returning the other item and no hassle over me paying for their screw-up!
Their prices may not be the cheapest out there but their service is worth a few extra bucks.
http://www.republiccycle.com