Hey all you great Ohio people. I normaly not one to talk bad about a company but here is what happened to me on my 06 VTX 1300C.
Company Name: Integrity Cycle (in Columbus Ohio).
I did alot of research on websites about bikes and what bike I wanted and then did my price checking. This wasn't over a weekend or anything this was months. I finally found a bike that I wanted 06 Honda VTX 1300C orange with only 1400 miles on it. So I'm talking to this lady there and asking questions and talking about the bike. Keep in mind I live 1.5hrs away and didn't use these forums. So I get there thinking my bike is around X amount of dollars and there bike is X amount of dollars. I used to sell cars so I know how the game is played (or so I thought). So I get there and they look at my bike as Im looking at there bike. Now I'm not going to go in detail on pricing but here is what happens.
The sales people tell you why they won't budge on price rather then sell you on the bike. They dont haggle at all on their bikes just yours. As a former salesman and sales manager I know this to be very bad way to sell. I wanted to walk away but I didn't. They low balled me on my bike. But I took the deal because the price wasn't bad, and it was late. Yeah I know I got suckered lol. Now it's getting late and I didnt look for the owners manual but they said to call next day and they would order it. I called and at that time it was 5 weeks later and they said it was ordered (according to them was ordered 4 weeks prior). Yet I still didnt have it so I said give me the reciept or send me "X" amount of dollars in mail. He jumped on the sending of money, meaning they never ordered to begin with. Its now been 7 weeks and Im yet to get owners manual or cash from them.
Now this is the polite and nice version but this is the internet after all. Let my experience be enough for you to think twice before buying from them. Love the bike just horrible sales and customer service.
Company Name: Integrity Cycle (in Columbus Ohio).
I did alot of research on websites about bikes and what bike I wanted and then did my price checking. This wasn't over a weekend or anything this was months. I finally found a bike that I wanted 06 Honda VTX 1300C orange with only 1400 miles on it. So I'm talking to this lady there and asking questions and talking about the bike. Keep in mind I live 1.5hrs away and didn't use these forums. So I get there thinking my bike is around X amount of dollars and there bike is X amount of dollars. I used to sell cars so I know how the game is played (or so I thought). So I get there and they look at my bike as Im looking at there bike. Now I'm not going to go in detail on pricing but here is what happens.
The sales people tell you why they won't budge on price rather then sell you on the bike. They dont haggle at all on their bikes just yours. As a former salesman and sales manager I know this to be very bad way to sell. I wanted to walk away but I didn't. They low balled me on my bike. But I took the deal because the price wasn't bad, and it was late. Yeah I know I got suckered lol. Now it's getting late and I didnt look for the owners manual but they said to call next day and they would order it. I called and at that time it was 5 weeks later and they said it was ordered (according to them was ordered 4 weeks prior). Yet I still didnt have it so I said give me the reciept or send me "X" amount of dollars in mail. He jumped on the sending of money, meaning they never ordered to begin with. Its now been 7 weeks and Im yet to get owners manual or cash from them.
Now this is the polite and nice version but this is the internet after all. Let my experience be enough for you to think twice before buying from them. Love the bike just horrible sales and customer service.