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882 Posts
I just got off the phone with Factory Pro. I asked about getting a 60 pilot jet from them. The guy said "we don't stock that one." I asked about a special order and he said he didn't want to do a special order for 1 jet. I asked how many I needed to order because I knew some other people looking for them, and he said "I don't want to deal with the 60 pilot jet - find another source."
One more company I cross off the list for crappy customer service/support.
They had just answered my email request for one and suggested I call so they don't have to charge flat rate shipping. They could have said that in the email and saved my time and cost of the call.
One more company I cross off the list for crappy customer service/support.
They had just answered my email request for one and suggested I call so they don't have to charge flat rate shipping. They could have said that in the email and saved my time and cost of the call.