Don't plan on going there if you need parts. They don't stock anything for the VTX. Crush washers, filtes and oil is about it. Last time I went for a set of plugs, they only had 3. They're pretty much a waste of time. Their standard reply is "I can order it for you". I can order it for myself....cheaper, no sales tax and delievered right to my door. I got a good deal on my VTX and the wife's Shadow though. and their service is a little expensive.