I second that!
Went to Wheels to buy my bike originally. John Coulson III is the rudest and most ignorant salesman I have ever had the displeasure of dealing with! I wanted a 2006 1300C in black, period. I had already picked what I wanted and it was a guaranteed sale. He refused to even help me locate one from another dealership even though I told him I didn't care if I had to pay shipping costs. I didn't want to haggle on price. I just wanted exactly what I wanted. His exact words were "Why would I want to move someone else's stock? Buy what I have or go somewhere else." I wanted to slap the fat right off of his face!
I wound up calling Freehold Honda/Triumph and they bent over backwards to help me. Within the week they located a bike, shipped, uncrated, assembled and let me test ride before I bought it. Its a haul from Waretown, NJ but well worth the trip IMHO.
I called Wheels on one other occasion and asked if they had any covers in stock. Whoever I talked to said "I have a cover here that I think will fit... I dunno." I asked if it had heat resistant lining on the bottom half and he said " I don't know! I don't put covers on my bike when the pipes are hot." Yet MORE ignorance.
I'll be cold and in the ground before I ever even consider setting foot in Wheels again!